Grasshoppermind

I really want my new Dell laptop, like now please! It’s been two weeks already. I’ve had no emails keeping me up to date. Your order tracking system is so broken you should take it off line. It’s embarrassing! From their tracking page…

Please note
NB It can take up to 72 hours for the data to transfer from our ordering system to the online status tool. As a result do not be alarmed if within this timescale no record is found, simply wait 48-72 hours and try again.

Erm Why? UPS seem to be able to track status pretty well. So do DHL and FedEx. I just want to find out where my laptop is. Oh and on Saturday and Sunday the customer service office is closed.

Rant, Rant, etc.