Grasshoppermind

Serving up snippets of grub for the mind wallaby

January 25, 2006

Video Camera Plus GPS

We have seen a couple of examples now of Digital Cameras with built in GPS. These cameras store the location that the picture was taken within the picture metadata itself.

But how about Video Cameras with this capability? The ability to track location on a frame by frame basis might also be very useful. Does anyone know of an example?

by . Category:geo*

January 23, 2006

My new Dell Laptop

This morning I found out the reason for the two week delay. Dell cancelled my order. Just like that, with no email to let me know why. So I spent the obligatory 30 minutes playing call centre tag and got the order back on track. Next time I’ll record the tag game and make a podcast out of it. It shouldn’t take five phonecalls to find out what the problem was.

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by . Category:Commentary

January 21, 2006

Oh Yes

and hello, I’m back. Sorry ’bout that, promise it won’t happen again, etc.

by . Category:Commentary

Hello Dell, customer calling… whats that? you’re closed? Wha?

I really want my new Dell laptop, like now please! It’s been two weeks already. I’ve had no emails keeping me up to date. Your order tracking system is so broken you should take it off line. It’s embarrassing! From their tracking page…

Please note
NB It can take up to 72 hours for the data to transfer from our ordering system to the online status tool. As a result do not be alarmed if within this timescale no record is found, simply wait 48-72 hours and try again.

Erm Why? UPS seem to be able to track status pretty well. So do DHL and FedEx. I just want to find out where my laptop is. Oh and on Saturday and Sunday the customer service office is closed.

Rant, Rant, etc.

tags: ,
by . Category:tech, Marketing

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